Free delivery on every orderNew squishies every weekEasy returns
Track my order

Where is my squishy?

Enter your tracking ID, or your order number and email, to see where your parcel is right now.

Find your order

Your tracking ID starts with AB- and is in your shipping email. You can also use your order number with the email you ordered with.

How your tracking page works

From our shop to your door

  1. Order placed
  2. Packed
  3. Shipped
  4. Out for delivery
  5. Delivered

Need a hand?

Delivery times

Free tracked delivery takes 6 to 15 working days. Express delivery takes 1 to 4 working days.

Read our shipping policy

Wrong address?

[YOUR DETAIL: what to do if the address is wrong.]

Contact us

Changed your mind?

[YOUR DETAIL: return window and steps.]

Read our returns policy

How to track your squishy toys order

Once your order has shipped, you can follow it from our warehouse to your door. Enter your order number and email to see the latest update.

Where do I find my order number?

Your order number is in the confirmation email we send right after you place your order.

How long does delivery take?

[YOUR DETAIL: delivery times for each country and shipping method.]

What if my tracking does not update?

Tracking can take a little while to update after a parcel ships. If nothing changes after a few days, contact us and we will check it for you.